Who We Are
Company
VACOTEL started in 2015 when four friends had a big idea: to make the world more connected, safer, and faster online. What began as late-night talks and scribbles on a whiteboard has grown into an international company providing secure broadband radio Internet access and professional IT integration services to clients around the globe.
Mission
At VACOTEL, our mission is simple: to give our customers the best, most reliable telecom solutions we can offer—secure, efficient, and built around their needs. We’re always improving, learning, and adapting so we can stay ahead in a fast-changing industry.
We aim to lead in telecommunications by embracing new technologies, making communication easy, and building strong relationships through clear, open dialogue. From wholesale services to retail services, we work closely with our clients, partners, and suppliers to create solutions that truly work for them.
For us, success means more than delivering a service—it means helping people stay connected, do business better, and feel confident in the technology they use every day.
VACOTEL Advantages working with us:
We streamline every step of the process to ensure your global transactions are fast, secure, and hassle-free.
Our strategies are designed to help you grow your bottom line while reducing unnecessary costs.
We strive for excellence, ensuring every project meets the highest standards.
Enjoy outstanding service and exceptional value without overspending.
We help you optimize workflows, reduce delays, and improve cross-border coordination.
We adapt and innovate continuously to maintain our competitive edge.
What do we do
VACOTEL specializes in buying and selling voice capacity across a wide range of emerging markets. We consolidate this capacity and provide it on a dedicated basis to retail carriers worldwide.
As experts in both voice origination and termination, we support carriers at every stage — from infrastructure investment to operational streamlining — helping them improve efficiency, reduce costs, and free up valuable resources to focus on their core business. We are also open to exploring new opportunities and tailored solutions to meet our customers’ evolving needs.
Solutions for Retail Voice Operators
In the competitive world of wholesale voice termination, VACOTEL offers a unique value proposition for carriers with retail voice traffic. Our managed, in-country directs deliver a wide range of benefits:
• Fully Managed Quality – Our direct routes are monitored and optimized 24/7 to ensure consistent performance.
• Dedicated Capacity – Channels are allocated per destination, right down to specific gateway codes for maximum precision.
• Cost Control – Direct traffic routing and local POPs enable us to offer highly competitive rates.
• Flexible Credit Allocation – Subject to credit approval, we can extend terms of up to 30 days net.
OUR SHORT HISTORY
2015
After the successful launch of projects in IP telephony, we decided to expand our activities in the field of telecommunications. As a result, we established a new international telecom company — VACOTEL — specializing in wholesale VoIP and SMS traffic transit trading. Leveraging our expertise and a wide network of partners worldwi
2018
In 2018, we launched VACOTEL OOD in Bulgaria to strengthen our presence in Europe. This branch helps expand our clients’ networks and offers a full range of voice and SMS services across the region. Our goal is to make sure our customers are fully satisfied and able to grow and succeed alongside us.
2021
We made our first appearance at the Wholesale World Congress in Madrid and the CEE GCCM in Berlin, both important opportunities for us to connect with industry peers. These meetings led to productive discussions, stronger partnerships, and higher service standards. Around the same time, we also welcomed new team members who brought fresh ideas and energy to VACOTEL.
2022
It was a demanding time for the company, marked by the challenges of a full-scale invasion—but we kept moving forward. The year started with the GCCM conference in London, setting the tone for continued growth. From there, we went on to GCCM Europe and returned to Berlin for our second CC-Mobile Messaging Summit, building on the connections we had made before. Our path then took us to Kazakhstan for the GCCM CIS conference, and finally back to Madrid for our second Wholesale World Congress. Each step was more than just another event—it was proof that even in difficult times, VACOTEL keeps expanding its reach, strengthening partnerships, and adding to a growing list of achievements.
2024
Our participation in key industry conferences around the world has been an important part of our journey. In 2023 and 2024, we took part in events like Capacity Middle East in Dubai, GCCM Almaty, WWC Madrid, and the Affiliate World Conference in Barcelona—our first time at that event. We also expanded our presence across Asia by attending Capacity Asia in Singapore and Affiliate World Asia in Bangkok, before returning to Capacity Middle East in Dubai in 2024.
Beyond that, we continued to strengthen our global connections with appearances at the ITW Conference, GCCM Europe in Berlin, GCCM CIS, and another Wholesale World Congress in 2024. Each event has helped us grow, connect, and reinforce our place in the telecom industry worldwide.